Information we collect
We may collect name, phone, email, address, garden details, service preferences, plant photos, visit records and payment references needed to provide Garden Live services.
This policy explains how Garden Live collects and uses enquiry, booking, membership and service information.
AI-guided plant care
Documented service visits
Digital plant records
We may collect name, phone, email, address, garden details, service preferences, plant photos, visit records and payment references needed to provide Garden Live services.
We use information to respond to enquiries, schedule visits, manage memberships, provide plant care, improve services, send reminders and maintain customer support records.
Garden Live shares information only with authorized team members, service providers and partners required to deliver requested services.
Customers can request correction or deletion of personal information where legally and operationally possible by contacting Garden Live.
FAQ
Clear answers on memberships, surveys, AI Plant Doctor, Green Promise and QR Plant Passport.